Consumer Facing Digital Solutions
Digital Front Door – An Engagement Strategy that leverages the latest technology to create more convenient and connected patient journeys
The Challenge: Access and Care Navigation: As healthcare has grown more sophisticated and complex so has the patient journey. Quality medical interventions and health outcomes are the baseline – patients expect more. The question then arises, “How do you make it easy to be a patient of your health system?”
Our approach: We begin by understanding how patients are navigating your health system, identifying pain points and areas for improvement. What is the desired future state? Through that lens we then look at the technology that is in place to enable operations. This allows us to determine opportunities to leverage existing technology, or introduce new technology to improve access and experience.
Digital Transformation
Leverage technology to meet your organization's needs.
How Are We Different?
We have experience with each EHR vendor’s capabilities and know when they need to be augmented with third-party applications to improve the patient experience. We have researched the top vendors and understand their strengths and weaknesses, and we know how to make the puzzle pieces fit to create a seamless experience for your patients.
Our Services
- Patient Journey Mapping
- Consumer Tech-Focused Digital Assessment
- Call Center Assessments
- EHR Vendor & 3rd Party Patient Portal
- Scheduling
- Bill Pay
- Care Pathways
Client Testimonials
The firm is a fantastic partner. They do a great job sourcing sharp, smart people. There are places I have worked that are like body shops and chew through people. People are just recruited and not vetted. I don't believe Huntzinger Management Group keeps a large bench, but they have a nice group of sharp people. When they do a great job, they generate trust, and then we can trust them to do the next thing. I trust them, and they have not disappointed me yet. They have earned our business.
VP/Other Executive – KLAS Testimonial, February 2024
Huntzinger Management Group had CIO expertise. They had clinical, nonclinical, revenue cycle, and IT expertise, so they were very well rounded. I was expecting only finance-type people, but the firm had clinical people and had high-level executives on call. The firm came to our engagement with a wealth of knowledge. The employees were not freshly out of college; they were seasoned strategists. Every resource had a significant background, so I felt like I was sitting in a room with executives who had 20 or more years of experience.
VP/Other Executive – KLAS Testimonial, October 2023
Huntzinger Management Group's strengths are in communication, organization, and commitment. They have a commitment to the timeline and a commitment to what they said they would accomplish. They definitely checked in and validated that what they were delivering was exactly what we were looking for.
Director – KLAS Testimonial, September 2023
The firm has been great to work with. We have a great relationship with them. They are very responsive and are definitely meeting our needs.
Manager – KLAS Testimonial, August 2023
The firm is very up-to-date with the current situation of the market. They understand the vendors in the market. The firm has knowledge of all IT systems, ERP systems, and revenue cycle systems, and the firm understands both the healthcare industry and the technology that is required to support the healthcare industry.