Advisory Services
2020 and 2021 Best in KLAS for HIT Advisory Services
Key Advisory Services
Unified Clinical Communications
Continuing disparate advancements in communication technology have created a complex environment with:
- Duplicate/overlapping technologies
- Increased expense
- Diverse patient and clinician preferences
- IT support issues that leave end users dissatisfied
Huntzinger’s Technology Advisory Team partners with healthcare organizations to address these challenges by helping them:
- Realize the potential of technology investments made in Unified Clinical Communication (UCC) and Care Team Collaboration (CTC) through visioning and road mapping
- Implement and optimize the use of technology to further enable the business to achieve better outcomes
- Identify gaps in technology investments
- Capitalize on their investments by proving expertise in the innovative uses of UCC and CTC technologies
Unified Clinical Communications
Enhancing clinical workflow to better support clinicians and engage patients.
Our Approach
We approach the challenge via a partnership between the healthcare organization and Huntzinger, where we jointly engage and customize our methodology to meet the specific needs of the organization. The assessment has five phases including two client review points:
1. Planning
- Identify stakeholders and participant subject matter experts
- Determine the relevant information that needs to be collected
- Establish current state challenges with UCC and CTC
2. Discovery
- Review organizational goals with using communication and collaboration technologies
- Identify all UCC and CTC technology, level of use and associated costs
- Review existing and relevant IT documents
3. Analysis
- Evaluation organizational use or maturity of UCC and CTC technology
- Architect future state possibilities with key stakeholders
- If applicable, conduct RFP or vendor evaluation services
4. Initial Review
- Findings and recommendations
- Strategic and executable roadmaps supporting short term needs and long term objectives
- Comparisons to other organizations
Client Review Point
5. Final Report
- Detailed findings and recommendations to the CIO and other key stakeholders
- Final summary report to CIO and executive team
Client Review Point
Client Testimonials
The firm is a fantastic partner. They do a great job sourcing sharp, smart people. There are places I have worked that are like body shops and chew through people. People are just recruited and not vetted. I don't believe Huntzinger Management Group keeps a large bench, but they have a nice group of sharp people. When they do a great job, they generate trust, and then we can trust them to do the next thing. I trust them, and they have not disappointed me yet. They have earned our business.
VP/Other Executive – KLAS Testimonial, February 2024
Huntzinger Management Group had CIO expertise. They had clinical, nonclinical, revenue cycle, and IT expertise, so they were very well rounded. I was expecting only finance-type people, but the firm had clinical people and had high-level executives on call. The firm came to our engagement with a wealth of knowledge. The employees were not freshly out of college; they were seasoned strategists. Every resource had a significant background, so I felt like I was sitting in a room with executives who had 20 or more years of experience.
VP/Other Executive – KLAS Testimonial, October 2023
Huntzinger Management Group's strengths are in communication, organization, and commitment. They have a commitment to the timeline and a commitment to what they said they would accomplish. They definitely checked in and validated that what they were delivering was exactly what we were looking for.
Director – KLAS Testimonial, September 2023
The firm has been great to work with. We have a great relationship with them. They are very responsive and are definitely meeting our needs.
Manager – KLAS Testimonial, August 2023
The firm is very up-to-date with the current situation of the market. They understand the vendors in the market. The firm has knowledge of all IT systems, ERP systems, and revenue cycle systems, and the firm understands both the healthcare industry and the technology that is required to support the healthcare industry.